Privacy Policy

Effective Date: 5/25/2026

At Xova Lash, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Messages you send to us

  • Any information voluntarily provided through forms, bookings, or SMS communication.

    How We Use Your Information

    We use your information to:

    • Schedule and manage appointments

    • Provide customer service and business updates

    • Send appointment reminders and confirmations

    • Communicate via SMS and email regarding services, promotions, and updates

    SMS/Text Messaging Policy

    By providing your phone number, you consent to receive SMS messages from Xova Lash related to appointments, reminders, and customer care.

    SMS consent is not shared with third parties or affiliates.

    Message and data rates may apply. You may opt out at any time by replying STOP.

    Who We Share Your Information With

    We do not sell, rent, or share your personal information with third parties for marketing purposes.

    We may share information only with trusted service providers that help us operate our business (such as booking systems or messaging platforms like RingCentral), and only as necessary to deliver services.

    Data Security

    We take reasonable steps to protect your personal information from unauthorized access or disclosure.

    Your Rights

    You may request to access, update, or delete your personal information at any time by contacting us.

    Contact Us

    If you have any questions, contact us at:

    Hello@xovalash.com

    800. 647. 9682